Optomate Touch: Comprehensive Optical Software for your Server
Patients
View a complete history of your patients journey, including Billing/Takings Transactions, Rx, Orders/Repairs, Examinations, Recalls, Appointments & Email/SMS/Marketing contacts from a single screen.
Examinations
Store a paperless examination history providing you a complete picture of your patients eHealth record.
Appointments
Keep your schedule full with integrated online booking integrations and an easy-to-use appointment book including rostering. When booking a new appointment, send your patient a secure link to our online Patient Registration web application. The patient can login and update all of their details prior to attending their appointment.
Recalls
Ensure your patient returns for regular eye health check-up’s with the Optomate Recall facility, supporting SMS, Email & Letters, with automated subsequent contacts if your patient does not respond.
Orders
Ensure Order accuracy with in-built integrations to all of the major optical labs.
Inventory
Keep your frame, lens & contact lens inventory update to date automatically with eCatalogue integration. Our eCatalogues are updated by all of the major optical suppliers. Produce barcodes for fast POS, Ordering & stocktake. Enter Inventory Arrivals in seconds using our eInvoice integration facility.
Institutions
Invoice and track third party billing with ease. Medicare & DVA Web Services is integrated into the Optomate Institution processes with no setup required at your end. Monkey Web Services handles all of your PRODA account setup & claims processing.
Reporting
Management, Multi-Location Comparison, Sales, Patient, Institution, Inventory & Tax Reporting is all covered by our standard set of reports. Use the Optomate API to connect to powerful Business Intelligence reporting tools.
Marketing
Produce ad hoc patient lists based on criteria from gender, location, purchasing history & Health Fund status then send via Email, SMS or produce letters.
Email & SMS
Integrates Email & SMS for Appointment Confirmations (2-way SMS supported, automatically updating confirmed appointments), Order Collections, Recalls, Marketing & Once-off Patient and Supplier SMS. SMS sends are 8c, no charge for retrievals.
Integrations
Increase workflow efficiencies by utilising in-built equipment integrations. Optomate can draw data from a range of Topcon, Nidek & Tomey devices. Optomate also integrates with a range of optical software imaging platforms, including Medmont, FORUM, IMAGEnet 6, Optos, Optopol, Heidelberg and more.
Accounting Integration
Single-click Xero & MYOB is provided by ABCis. Integration fees apply.
Security
The Optomate Touch database is protected by a security layer used within it’s MS SQL Server database. You have control of application user security within Optomate, allowing you to control task access for individual users. You can also choose which areas of your database you expose to third parties via the Optomate API.
PHI Claims
Optomate integrates with HICAPS, Tyro and CBA Smart Health terminals for processing of Private Health Insurance claims.
Editions
Optomate comes in a range of editions to suit all sizes of optical business. Consulting Only, Consulting + Contact Lens, Dispensing Only, Comprehensive, Ophthalmology & Enterprise (multi-location, single database).