The Optomate Touch API is a RESTful service that runs locally on your Server which supports the reading & writing of specific data within your database. The purpose of this API is to provide you, or third parties that you grant access, to securely extract and/or post data to the Optomate Touch database. The API supports Sales Summary, Takings Summary, Patients, Examinations, Appointments, Purchase Orders, Arrival Invoices, Spectacle Orders & Inventory tables updates. 

NB: The latest API is compatible with Optomate Touch Release 2.0.5 and above & Microsoft .Net Framework 4.8. The API may work with previous Opomate Touch versions but not support all functionality.

You can download a current draft of the API documentation from here. (Release 2.7.12 – 13/12/2021)

Please contact our Help Desk on 1300 650 295 or NZ0800 666 539 to request the Optomate Touch API installer.

The Monkey Software Web Services Platform (dubbed “MWS”) is now live and has moved to Production.

MWS has been built within the Microsoft Azure "Platform as a Service" (PaaS), utilising Australian-based Servers for the highest level of data integrity, security and compliancy with our privacy laws.

In addition to the standard security layer supplied by Microsoft, Optomate Touch connects to MWS using an RSA encrypted Token (Composite Key) that expires every 3 minutes. In addition, a Monkey Token is used for all public MWS calls utilising an AES encrypted token that expires every 60 minutes.

MWS components include :-

Australian Postcode & Medicare Benefit Schedule. Status: Live.

Frames, Sunglasses, Lenses & Contact Lenses eCatalogues. Status: Live. (Suppliers have access to a secure browser-based application allowing them to upload directly to MWS).

Contact Lens Ordering. Status: Live.

Spectacle Lens Ordering: Status: Live.

Online Medicare & DVA claiming. Status: Live.

SMS. Status: Testing.

BNPL Payments. Status: Live.

Item Categories, Frame Materials & Constructions. Status: Live.

Customer Feedback. Status:  Live.

Optomate Notifications. Status: Live.

Patient Registration. Status: Live.

Eclipse Health Fund Claiming. Status: Development.

Online Appointment Booking: Development.

Click here to access the Optomate Touch Online Manual.

If you need help, please call our Help Desk any time on 1300 650 295 or NZ 0800 666 539.

Click here to run Quick Support.

Frame, Lens and Contact Lens Suppliers can upload their digital eCatalogues, making their items available to all Optomate customers.

Click here to access eCatalogue Manager.