Monkey Software

Home Page Optomate Premier Series Web Sight Solutions Discussion Group Contact Us

• Introduction/ Quotation Request
• User Help Notes
• Software Demonstrations Videos
• Software Downloads
• Supplier Stock Files
• Optomate Links
• Frequently Asked Questions

Priority #1 - 1 hour call back *
Priority #2 - 4 hour call back
Priority #3 - Call back today
Priority #4 - Call back tomorrow

Supported users have access to 24 hours a day, 7 days a week software support. That's Right! Any Time! Users can speak to a support person after hours or weekends! If your call is queued, please leave your name, telephone number and call priority. If you prefer, you can email low priority calls to: support@monkeysoftware.com.au.

(*) Priority 1 calls are reserved for systems that are down. Please note that the Priority system only applies during business hours.
If you require support in relation to the
re-installation of software on a new computer please call us and give us 24 hours notice so we can set aside time to help you. In some circumstances this may take considerable time, so we need to allocate time so regular support is not affected.

---

Software Suggestion?

If you would like to put forward a suggestion for a system change or new inclusion please email your suggestion to: suggestions@monkeysoftware.com.au.

When emailing your suggestion please include as much detail as possible.
All reasonable user suggestions are included in our 'to do' list and prioritised for future release.

Optomate Premier Series

The New Optomate Interface Overview:

• New Database Backend
• Interface Design & Navigation
• New Feature: Optomate Today
• New Look Search Tool
• MYOB & QuickBooks users

When planning the release of the Optomate Premier Series we took on the challenge of making the system easier to work with. Taking into account extensive customer feedback and recent advancements inhardware and software, our team has delivered the most significant update to the Optomate Practice Management System in more than a decade.

The result of these efforts is a user interface that provides users with an even faster, more stable application incorporating the latest Windows XP style look and feel.

---

New Database Backend

After 12 months of trialling alternative file-based backend databases, we decided to cease using the DBF file structure used with Optomate for the past 15 years. We have ported the old DBF file-based database into a client/server SQL compliant backend called NexusDB. NexusDB is the latest in database technology. This major back-end upgrade has resulted in a faster, more stable application on Local Area Networks and Wide Area Networks. It also provides users with the ability to take live on-line database backup's while the system is in use.

---

Interface Design & Navigation

The Optomate Premier Series menus have been streamlined, providing a more user friendly interface. In addition, we wanted to preserve an uncluttered workspace that reduces distraction for users so they can spend more time and energy focused on their work. With these goals in mind, we developed a user-oriented approach that makes it much easier to find and use the commands needed for the operation at hand.





The top menu contains all of the Reports, Setup options and Utilities. The icon menu accross the bottom of the main screen provides access to the core modules within Optomate.

---

New Feature: 'Optomate Today'

'Optomate Today' is a new feature to the Optomate sytem, designed to provide you with an overview of your daily tasks. Each time you launch Optomate Premier Series all Reminders, Appointments and Jobs for that day or which are overdue will be shown.

Each item in 'Optomate Today' has been organised by category. Jobs are organised by 'Due Today' and 'Overdue', and Appointments are organised by Optometrist. Reminders can be set and all items within 'Optomate Today' can be directly opened from this screen.

---

New Look Search Tool

With the focus on usability, we have developed a sleeker looking search tool, replacing the old look search screen. All of the search options are the same, only the look has changed. Now when you enter one of the core modules, such as the Patient screen, you will immediately have the search tool ready to use for your convenience.

Use the drop-down menu to select your Search Method [2] and type in the text or code you wish to search in the Search field [1]. The Patient and Stock Control modules also include a Filter By field [3] so that you can display only the types of results you require.


To give you more control over the way search fields are displayed, we have included additional features into the search screen. You can now reorder fields by selecting a column and dragging it to the preferred position. As shown in the image below, the 'Given Name' column is being dragged to position after the 'Surname' column.


There are upto 41 columns that can be displayed for each patient which are viewable by scrolling across the bottom of the search screen. By default, all of these fields will be displayed. If you don't want to display certain columns they can be switched off by pressing on: as circled in the above image, then ticking or unticking the required columns.

All of the settings you define within the search tool will be saved on the computer you are working on for future use.

---

MYOB & QuickBooks Users

With the arrival of the Premier Series we are able to offer a completely new, fully integrated solution for MYOB and QuickBooks users. We have teamed up with OzBiz Solutions who specialise in systems integration solutions for accounting packages. We have chosen to use this technology for five primary reasons:

1. The technology is currently being used in other vertical markets so is a proven solution.
2. The technology brings with it a more fully integrated and easier to use solution than we are currently offering.
3. The Technology supports both MYOB and QuickBooks accountings systems.
4. The current Optomate/MYOB link was causing us a larger than expected programming headache as MYOB changed import data structures with different levels of MYOB and through software upgrades.
5. The current Optomate/MYOB link was causing a higher than expected support overhead in that our support staff were invariably fielding calls relating to the MYOB application.

Please note that OzBiz Solutions charge $550 to setup the new link then $350 per annum for software updates and unlimited accounting link telephone support, for a single location.